Does updating product price affect confirmed orders?
No, updating a product's price in WizCommerce will not affect any orders that have already been confirmed. Confirmed orders are locked at the price that was in place when the order was placed. Only new orders created after the price change will reflect the updated price.
This means you can safely update your prices, for example, to account for tariff changes, without worrying about altering what your customers have already agreed to pay.
» How to update product prices
Option 1: Update directly using Product Management
- Go to the Products Management section in WizOrder
- Find the product whose price you want to update
- Navigate to the Pricing section then update the pricing
Option 2: Bulk update via spreadsheet If you need to update prices for many products at once:
- Go to Products and export your product data
- Update the prices in the spreadsheet
- Re-import the file
Learn more about how to Manage Customer's Pricelist.
» What about draft orders or quotes?
Draft orders or quotes that haven't been confirmed yet may pick up the new pricing depending on how your account is configured. If you have open quotes or drafts that should retain the old pricing, confirm or lock them before making price changes.
» A quick summary of how pricing works
| Order Status | Affected by price change? |
|---|---|
| Confirmed orders | No, price is locked |
| Draft orders / quotes | Possibly, depends on account settings |
| New orders (placed after update) | Yes, new price applies |
Still need help? Reach out to our support team at help@wizcommerce.com.