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Email Configuration


Email Configuration lets you set up a custom email address to send communications to your customers directly from WizCommerce. Once set up, emails like order confirmations, quotes, and follow-ups will come from your business email, not a generic address.

Note: If you don't set up a custom email, any communications sent to your customers will come from noreply@wizcommerce.com by default.

 


How to Access Email Configuration

  1. Go to Settings from the left navigation.
  2. Under Email Settings, click Email Configuration. Screenshot 2026-02-27 at 2.05.50 AM
  3. The Email Configuration setup page will open.

Finding Your Way Around

The setup process is split into three steps, shown at the top of the page:

  • Setup Email: Enter the email address you want to use
  • Verify: Confirm that you own the email address
  • Manage: Review and manage your email configuration once it's live

How to Set Up Your Email

Step 1: Set up Email

  1. On the Setup Email page, enter the email address you want to use to communicate with your customers in the Email Address field.
  2. If you want to route replies from customers back to a specific inbox, check the Set up email routing box.
  3. Click Confirm to proceed to the next step.

Step 2: Verify

After clicking Confirm, WizCommerce will send a verification request to the email address you entered. Follow the instructions in that email to verify ownership of the address.

Step 3: Manage

Once verified, you'll reach the Manage step where you can review your email configuration, update the address, or adjust routing settings at any time.

Tip: Use a business email address (for example, orders@yourcompany.com) rather than a personal one. It looks more professional to your customers and makes it easier to manage replies as a team.