Email Configuration
Email Configuration lets you set up a custom email address to send communications to your customers directly from WizCommerce. Once set up, emails like order confirmations, quotes, and follow-ups will come from your business email, not a generic address.
Note: If you don't set up a custom email, any communications sent to your customers will come from noreply@wizcommerce.com by default.
How to Access Email Configuration
- Go to Settings from the left navigation.
- Under Email Settings, click Email Configuration.

- The Email Configuration setup page will open.
Finding Your Way Around
The setup process is split into three steps, shown at the top of the page:
- Setup Email: Enter the email address you want to use
- Verify: Confirm that you own the email address
- Manage: Review and manage your email configuration once it's live
How to Set Up Your Email
Step 1: Set up Email
- On the Setup Email page, enter the email address you want to use to communicate with your customers in the Email Address field.
- If you want to route replies from customers back to a specific inbox, check the Set up email routing box.
- Click Confirm to proceed to the next step.
Step 2: Verify
After clicking Confirm, WizCommerce will send a verification request to the email address you entered. Follow the instructions in that email to verify ownership of the address.
Step 3: Manage
Once verified, you'll reach the Manage step where you can review your email configuration, update the address, or adjust routing settings at any time.
Tip: Use a business email address (for example, orders@yourcompany.com) rather than a personal one. It looks more professional to your customers and makes it easier to manage replies as a team.