If a sales rep works across multiple companies that use WizCommerce, they can switch between accounts directly from the main page using the multi-tenant feature; without needing to log out and back in each time.
» How to switch companies on the web portal
- Log in to the WizCommerce web portal as usual.
- Go to Profile and click Switch Company.
- From the list, select the company you want to switch to.
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Click Continue to enter the company's workspace.
Note: This is the multi-tenant feature in WizCommerce, which allows sales reps to switch between multiple company accounts without logging out.
» How to switch companies on the mobile app
From the More Tab:
- Log in to the WizOrder mobile app as usual.
- Tap the More tab from the bottom navigation bar.
- Tap Switch Company.
- Select the company you want to switch to from the list.
- Tap Continue to enter that company's workspace.
Note: This is the multi-tenant feature in WizCommerce, which allows sales reps to switch between multiple company accounts without logging out.
From Profile Settings:
- Log in to the WizOrder app.
- Navigate to More, and click on settings.
- Next to the Company name, click Switch.
- Select the company you want to switch to from the list.
- Tap Continue to enter that company's workspace.
» What if the Switch Company option is not showing up?
The switch option only appears when all company accounts are registered under the same email address. If different email addresses were used for each company, the option will not appear.
In that case, the sales rep will need to log out and log back in separately for each company using its own credentials. If you think the accounts should be linked, contact our support team.
Still need help? Reach out to our support team at help@wizcommerce.com.