--- title: How do I switch between company accounts on WizCommerce? description: earn why the company switch option may not appear for sales reps in WizCommerce and how email addresses affect multi-account access --- [Skip to content](https://knowledge.wizcommerce.com/how-do-i-switch-between-company-accounts-on-wizcommerce#main-content) [![Asset 9](https://knowledge.wizcommerce.com/hs-fs/hubfs/Asset%209.png?width=223&height=30&name=Asset%209.png)](https://wizcommerce.com/) Open main navigation Close main navigation - [Contact us](https://mail.google.com/mail/?view=cm&fs=1&to=help@wizcommerce.com) [Contact us](https://mail.google.com/mail/?view=cm&fs=1&to=help@wizcommerce.com) Hi, how can we help? - There are no suggestions because the search field is empty. 1. [WizCommerce Help Centre](https://knowledge.wizcommerce.com/) 2. [Help & FAQs](https://knowledge.wizcommerce.com/help-faqs) October 13, 2026 # How do I switch between company accounts on WizCommerce? If a sales rep works across multiple companies that use WizCommerce, they can switch between accounts directly from the main page using the multi-tenant feature; without needing to log out and back in each time. **Note:** If you have access to multiple company accounts (multi-tenant), the same password works for all of them. If you reset your password, the new password works for every company. → See [**How do I reset my WizOrder password?**](https://knowledge.wizcommerce.com/how-do-i-reset-my-wizorder-password) --- #### **» How to switch companies on the web portal** 1. Log in to the **WizCommerce web portal** as usual. 2. Go to ***Profile*** and click ***Switch Company***.  ![switch company](https://knowledge.wizcommerce.com/hs-fs/hubfs/switch%20company.png?width=670&height=382&name=switch%20company.png) 3. From the list, select the **company** you want to switch to. 4. Click ***Continue*** to enter the company's workspace. ![switch company 1](https://knowledge.wizcommerce.com/hs-fs/hubfs/switch%20company%201.png?width=670&height=382&name=switch%20company%201.png) **Note:** This is the multi-tenant feature in WizCommerce, which allows sales reps to switch between multiple company accounts without logging out. --- #### **» How to switch companies on the mobile app** ##### From the **More** Tab: 1. Log in to the ***WizOrder*** mobile app as usual. 2. Tap the ***More*** tab from the bottom navigation bar. ![Screenshot 2026-05-04 at 6.20.14 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-05-04%20at%206.20.14%20PM.png?width=670&height=916&name=Screenshot%202026-05-04%20at%206.20.14%20PM.png) 3. Tap ***Switch Company***.  ![Screenshot 2026-05-04 at 6.20.40 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-05-04%20at%206.20.40%20PM.png?width=670&height=916&name=Screenshot%202026-05-04%20at%206.20.40%20PM.png) 4. Select the company you want to switch to from the list. 5. Tap ***Continue*** to enter that company's workspace. ![Screenshot 2026-05-04 at 6.23.19 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-05-04%20at%206.23.19%20PM.png?width=670&height=642&name=Screenshot%202026-05-04%20at%206.23.19%20PM.png) **Note:** This is the multi-tenant feature in WizCommerce, which allows sales reps to switch between multiple company accounts without logging out. ##### From Profile Settings: 1. Log in to the WizOrder app. 2. Navigate to ***More,*** and click on ***settings***.  ![swicth company 3](https://knowledge.wizcommerce.com/hs-fs/hubfs/swicth%20company%203.png?width=670&height=916&name=swicth%20company%203.png) 3. Next to the **Company name**, click ***Switch***.   ![switch company 2](https://knowledge.wizcommerce.com/hs-fs/hubfs/switch%20company%202.png?width=670&height=909&name=switch%20company%202.png) 4. Select the company you want to switch to from the list. 5. Tap ***Continue*** to enter that company's workspace. ![Screenshot 2026-05-04 at 6.23.19 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-05-04%20at%206.23.19%20PM.png?width=670&height=642&name=Screenshot%202026-05-04%20at%206.23.19%20PM.png) --- #### **» What if the Switch Company option is not showing up?** There are two common reasons. **1. Your account is inactive** If a company’s admin sets your user account to **Inactive**, that company no longer appears in your Switch Company list. If it was the only other company you had access to, the **Switch Company** option disappears completely. Only that company’s admin can fix this. Contact the admin at the company whose account is missing and ask them to reactivate your account. Once it’s reactivated, you can switch to that company again. WizCommerce support can’t reactivate accounts on a company’s behalf. **2. Your company accounts use different email addresses** The switch option appears only when your company accounts are registered under the same email address. If different email addresses were used for each company, you’ll need to log out and log back in separately for each company, using its own credentials. If you think the accounts should be linked, contact our support team. 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