By default, monthly plans are on auto-renewal. At renewal, you are charged for the new cycle and that plan's credits are added to your account automatically.
Unused credits also roll over month to month, as long as your plan stays active. So at renewal, you will see your rollover credits plus the new cycle's credits combined, not a reset to zero.
Note: If auto-renewal has been turned off for your account, your plan will not renew or add credits automatically.
You can view your current plan, auto-renewal status, credit balance, and full billing history under the Billing section of the WizStudio platform. If you want to change your plan, cancel auto-renewal, or have a billing question not covered here, contact our support team at help@wizcommerce.com.
Still need help? Reach out to our support team at help@wizcommerce.com