Search
The Sales Rep App (WizOrder) and the Online Storefront (WizShop) offer multiple ways to find products, whether you know the exact SKU quickly or only have a visual reference.
These tools help sales reps locate products, identify alternatives, and access accurate product information without slowing down customer conversations.
1. Find products by using AI search
Use AI to find products when you don't have a name or SKU.
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Search with a picture:
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Take or upload a photo of a product, or even a similar item, to find matching products in your catalog. This is useful when:
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You have a physical sample
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You see a product in a customer’s store
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You need to identify alternatives quickly
The system analyzes the image and returns visually and categorically relevant results from your catalog.
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Note: Photo capture is available only in the Sales Rep App. The web portal supports image upload, but does not allow taking photos directly from the device camera.
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Search inside product images with keywords:
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Describe what you see in a product’s image to locate it.
For example:
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“Red floral pattern.”
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“Matte black finish.”
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“Round wooden table with metal legs"
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The system scans product images and attributes to return relevant matches, even if those words are not in the product name.
2. Scan a product's barcode.
Use your device’s camera to scan a barcode or UPC label to locate that exact product instantly.
This is the fastest way to access:
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Product details
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Customer-specific pricing
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Available inventory
Barcode scanning is especially useful during:
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Warehouse walks
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Trade shows
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In-person customer visits
Note: By default, scanning adds the product directly to the cart. This can be configured to open the Product Details page instead.
3. Search for a product by Name, SKU, or Attribute.
Use the search bar to find products by typing:
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The full or partial product name (e.g., "heavy duty cleaner")
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The exact SKU or item number
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A key attribute, material, or descriptor (e.g., "stainless steel," "5 gallon")
Note: The search bar is typo-tolerant, so minor spelling errors will still return relevant results.
4. Search across all product fields
Search works across multiple product data fields at once, including:
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Product name
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SKU
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Attributes
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Descriptions
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Images
You do not need to know exactly where information is stored. The system searches across your catalog and returns the most relevant results in one place.