Understand Quotes and Orders in WizCommerce

Wholesale transactions often move through a proposal stage before a purchase is finalized. WizCommerce supports both quotes and confirmed orders,  allowing sales teams to manage the full sales cycle from initial pricing discussions to final fulfillment, without re-entering information at each stage.

Table of Contents

1. Quote

A quote is a formal price offer sent to a buyer for review and approval before any commitment is made.  It is not a purchase, it does not reserve inventory or trigger fulfillment in your ERP.

Quotes are commonly used in wholesale when:

• Pricing needs sign-off before the buyer commits
• A buyer needs time to confirm quantities
• An order is large enough to warrant a formal proposal stage

2. Order

An order is a confirmed commitment to purchase. Placing an order finalizes the transaction, reserves inventory based on your settings, and initiates fulfillment in your ERP. Once an order is confirmed, it moves into your operational workflow.

B. At a Glance

FAQs

1. Does creating a quote reserve inventory?

A. Yes. A quote is a formal price offer, it does reserve inventory or, however, it will not trigger any fulfillment activity in your ERP. ERP sync happens only once the quote is converted into a confirmed order.

3. Can a quote be converted directly into an order?

A. Yes. Once a buyer approves the quote, a rep can convert it into a confirmed order without re-entering any information. See How a Quote Becomes an Order for the full walkthrough.

4. When should a rep use a quote instead of placing an order directly?

A. Use a quote when pricing requires buyer approval before commitment, when the buyer needs time to finalize quantities, or when the order size warrants a formal proposal stage. For straightforward reorders or smaller purchases where the buyer is ready to commit, placing an order directly is the faster path.