Applying Discounts During Order Entry

Discounts can be applied directly during order entry, either to a specific product in the cart or to the entire order value. Whether you're on the mobile app or the web portal, the process works exactly the same way.

A. Apply Discounts to Your Order

Line-Level Discounts

A line-level discount applies to a specific product in the cart, not the entire order. Use this when you want to offer a one-off discount on a particular item without affecting other products in the cart.

On the Web Portal:

1. Open the cart and locate the product you want to discount.
2. Click the three-dot menu at the top right corner of the product card.
3. Select Offer Discount.
4. Choose the discount type:
   • Percentage: Discounts the unit price by a percentage (for example, 10% off)
   • Price: Deducts a fixed dollar amount from the unit price
5. Enter the discount value and confirm. Then click on Update Order.

The discount is applied to the unit value of that product only. All other products in the cart remain at their original prices.

B. Cart-Level Discounts

A cart-level discount applies to the total value of the entire order. Use this for volume incentives, loyalty rewards, or promotional pricing across the full cart.

1. From the order confirmation page, click Add Discount.
2. Choose the discount type:
   • Percentage: Discounts the total cart value by a percentage (for example, 10% off the entire order)
   • Price: Deducts a fixed dollar amount from the cart total
3. Enter the discount value and click Apply.

The cart-level discount will be reflected in the order summary.

1. Once all discounts are applied, click Submit Order to place the order.