---
title: Create a Popup in WizShop
description: Create popups in WizShop for promotions, lead capture, and seasonal campaigns. Set targeting, triggers, and audience rules. No developer needed.
---

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June 2, 2026

# Create a Popup in WizShop

Design and publish website popups directly from the WizCommerce WordPress admin,  for promotions, announcements, lead capture, or seasonal campaigns. Set who sees the popup, where it shows up, and when it appears. 

**Platform:** WizShop     |      **Who is this for:** Admins

**To Get There:** *WordPress admin **\>** Popups*

---

#### Table of Contents

| Sections | Topics |
| --- | --- |
| A | [Create a New Popup](https://knowledge.wizcommerce.com/create-a-popup-in-wizshop#section-a) |
| B | [Choose a Template from the Template Library](https://knowledge.wizcommerce.com/create-a-popup-in-wizshop#section-b) |
| C | [Customize the Popup in Elementor](https://knowledge.wizcommerce.com/create-a-popup-in-wizshop#section-c) |
| D | [Set Display, Trigger, and Advanced Rules](https://knowledge.wizcommerce.com/create-a-popup-in-wizshop#section-d) |
| E | [Publish the Popup](https://knowledge.wizcommerce.com/create-a-popup-in-wizshop#section-e) |
| F | [Manage an Existing Popup](https://knowledge.wizcommerce.com/create-a-popup-in-wizshop#section-f) |
| G | [FAQs](https://knowledge.wizcommerce.com/create-a-popup-in-wizshop#faq) |

---

##### Before You Begin

- You must have **Admin access** to the WizCommerce WordPress admin.
- Decide upfront *who* should see the popup, *where* on your site it should appear, and *when* it should trigger.
- For visual customization (images, headlines, buttons, body copy), you will use the **Elementor** editor.

---

### A. Create a New Popup

1. Sign in to your WizCommerce WordPress admin.
2. In the left sidebar, click ***Popups***. The Popups list opens, showing every popup in your account along with its title, type, status, author, and date. 
   
   ![popup1](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup1.png?width=670&height=365&name=popup1.png)
3. From this view, you can: 
     - *Filter*  by All, Published, Drafts, or Trash
     - *Search:* Find a popup by name using the search bar
     - *Edit, preview, or delete:* Hover over a popup's title to see the action links (*Edit*, *Quick Edit*, *Trash*, *Preview*, *Export Template*, *Edit with Elementor*)
4. Click***Add New Template*** at the top of the page. 
   
   ![popip2](https://knowledge.wizcommerce.com/hs-fs/hubfs/popip2.png?width=670&height=365&name=popip2.png)
5. In the **New Template** dialog:
   
   ![popup3](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup3.png?width=670&height=365&name=popup3.png)  
     - Under ***Choose Template Type***, select *Popup* from the dropdown.
     - Enter a name in the ***Name your template*** field.
     - Click ***Create Template***.

---

### B. Choose a Template from the Template Library

The Elementor Library opens with ready-made popup templates you can use as a starting point.

1. In the ***Library***, click the ***Popups*** tab. 
   
   ![popup4](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup4.png?width=670&height=366&name=popup4.png)
2. Browse the available templates; examples include special offer banners, AdBlock notices, newsletter signups, and discount popups.
3. Click any template to see a full preview.
4. Click ***Insert*** to load the template into your popup. To start from scratch instead, close the Library and build the popup yourself in Elementor.
   
   ![popup5](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup5.png?width=670&height=365&name=popup5.png)

**Note:** To use popup templates, connect your ***Elementor Content Library*** first. Click ***Connect Account*** at the top right of the Popups page. Without this, the template list stays empty.

---

### C. Customize the Popup in Elementor

The Elementor editor opens with your selected template loaded, or with an empty canvas if you skipped the Library.

1. Add widgets/elements (images, text, form )to the popup. 
   
   ![popup7](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup7.png?width=670&height=367&name=popup7.png)
2. Click any element to add it to the popup (heading, image, button). 
   
   ![popup6](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup6.png?width=670&height=367&name=popup6.png)
3. To add an image:
   
   ![popup8](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup8.png?width=670&height=367&name=popup8.png)  
     - Click the image, then click ***Choose Image*** in the left panel.
       
       ![popup9](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup9.png?width=670&height=366&name=popup9.png)
     - In the ***Insert Media*** dialog, either upload a new file or pick one from the **Media Library**. 
       
       ![popup10](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup10.png?width=670&height=367&name=popup10.png)
     - Add ***Alt Text*** so the image is described correctly for accessibility.
       
       ![popup11](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup11.png?width=670&height=367&name=popup11.png)
     - Click ***Select***.
       
       ![popup12](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup12.png?width=670&height=367&name=popup12.png)
4. To add new elements, drag widgets from the **Elements** panel on the left, *Heading*, *Image*, *Text Editor*, *Video*, *Button*, *Divider*, and others.
5. Right-click any container on the popup to access additional actions, *Edit Container*, *Duplicate*, *Copy*, *Paste*, *Save as Template*, *Delete*.
   
   ![popup14](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup14.png?width=670&height=366&name=popup14.png)

**Note:** Elementor is a separate visual editor. For detailed guidance on widgets, styling, and layout edits, see the Elementor documentation.

---

### D. Set Display, Trigger, and Advanced Rules

Before you publish, decide *where* the popup appears, *when* it triggers, and *who* sees it.

1. At the top right of the Elementor editor, click the click the dropdown arrow next to the ***Publish*** button. 
   
   ![popup15](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup15.png?width=670&height=366&name=popup15.png)
   
   ![popup16](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup16.png?width=670&height=364&name=popup16.png)

#### Step 1: Choose where the popup appears (Conditions)

1. Under ***Where do you want to display your Template?***, the default condition is ***Include → Entire site,*** the popup appears across your entire storefront.
   
   ![popup17](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup17.png?width=670&height=364&name=popup17.png)
2. To narrow it down, click the ***Entire site*** dropdown and pick a different scope:
   
   ![POPUP23](https://knowledge.wizcommerce.com/hs-fs/hubfs/POPUP23.png?width=670&height=364&name=POPUP23.png)
   
   ![popip24 (1)](https://knowledge.wizcommerce.com/hs-fs/hubfs/popip24%20(1).png?width=644&height=349&name=popip24%20(1).png)  
     - *Entire site:* Every page of your storefront
     - *Archives:* Archive pages only
     - *Singular:* A specific page type (opens further options below)
3. If you pick ***Singular***, a third dropdown appears so you can choose exactly which type of page. Options include:
   
   ![popup19](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup19.png?width=670&height=367&name=popup19.png)
   
   ![popup20](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup20.png?width=670&height=365&name=popup20.png)  
     1. All singular — every singular page
     2. Front page — your homepage only
     3. Posts, In Category, In child Categories, In Tag, Posts by author
     4. Pages, Pages by author
     5. Landing Pages, Landing Pages by author
     6. Media, Media by author
     7. Direct child of, Any child of, By author
        
        ![popup19](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup19.png?width=670&height=367&name=popup19.png)
4. To exclude specific pages instead of including them, click the Include dropdown and switch it to Exclude. The popup will show everywhere except the pages you list. 
   
   ![popup21](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup21.png?width=670&height=367&name=popup21.png)
5. To stack multiple conditions, for example, include the entire site but exclude the front page, click ***Add condition*** and configure each row.
   
   ![popup25](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup25.png?width=670&height=367&name=popup25.png)
6. Click ***Next*** to move to the Triggers step.
   
   ![popup22](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup22.png?width=670&height=364&name=popup22.png)

#### Step 2: Choose when the popup triggers (Triggers)

1. On the **Triggers** step, you see seven trigger types. Each one starts as **No** (off). Toggle any trigger to **Yes** to activate it, then set its input: 
   
   ![popup26](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup26.png?width=670&height=363&name=popup26.png)  
     - *On Page Load:* The popup appears after the page loads. Set **Within (sec)** to the delay you want (for example, *20* seconds).
     - *On Scroll:* The popup appears once the buyer scrolls. Set **Direction** to *Down* or *Up*, and **Within (%)** to the scroll percentage that should trigger it (for example, *50*).
     - *On Scroll To Element:* The popup appears when the buyer scrolls to a specific element on the page. Enter the element's CSS class or ID in **Selector** (for example, *.my-class*).
     - *On Click:* The popup appears after a set number of clicks anywhere on the page. Set **Clicks** to the number (for example, *1*).
     - *After Inactivity:* The popup appears if the buyer has not interacted with the page for a set time. Set **Within (sec)** to the inactivity period (for example, *30*).
     - *On Page Exit Intent:* The popup appears when the buyer moves to close the tab or leave the page. No additional input needed.
     - *AdBlock Detection:* The popup appears if an ad blocker is detected on the buyer's browser. Set **Within (sec)** to the delay before showing it.
       
       ![POPUP26](https://knowledge.wizcommerce.com/hs-fs/hubfs/POPUP26.png?width=670&height=367&name=POPUP26.png)
2. You can turn on more than one trigger. The popup will fire whenever any of the active triggers is met.
3. Click ***Next*** to move to the Advanced Rules step.
   
   ![popup28](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup28.png?width=670&height=367&name=popup28.png)

#### Step 3: Choose who sees the popup (Advanced Rules)

1. On the ***Advanced Rules*** step, you see nine rule types. Each one starts as **No** (off). Toggle any rule to **Yes** to activate it, then set its inputs: 
   
   ![popup30](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup30.png?width=670&height=364&name=popup30.png)  
     - *Show after X page views:* The popup only appears after the buyer has visited a set number of pages. Set **Page Views** to the number (for example, *3*).
     - *Show after X sessions:* The popup only appears after the buyer has visited the site a set number of times. Set **Sessions** to the number (for example, *2*).
     - *Show up to X times:* Limits how often the popup appears to a single buyer. Set **Times** (for example, *3*), **Per** (*Persisting* keeps the count across sessions; *Session* resets per visit), and **Count** (*On Open* counts each time the popup opens).
     - *When arriving from specific URL:* Controls visibility based on the URL the buyer came from. Set the dropdown to *Show* or *Hide*, and paste the URL.
     - *Show when arriving from:* Appears only when the buyer arrives from a specific traffic source. Pick any combination of *Search Engines*, *External Links*, and *Internal Links*.
     - *Hide for logged in users:* Hides the popup from logged-in users. Pick the user roles to hide it from (for example, *Subscriber*).
     - *Show on devices:* Limits the popup to specific devices. Pick any combination of *Desktop*, *Mobile Portrait*, *Mobile Landscape*, *Tablet Portrait*, and *Tablet Landscape*.
     - *Show on browsers:* Limits the popup to specific browsers. Pick any combination of *Chrome*, *Firefox*, *Safari*, and others.
     - *Schedule date and time:* Sets a start and end date for the popup. Pick the **Timezone**, then set **Start** and **End** date and time. Useful for time-bound campaigns like seasonal sales.
   *![popup29](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup29.png?width=670&height=366&name=popup29.png)*
2. You can turn on more than one rule. The popup will only appear when **all active rules** are met. The more rules you activate, the smaller the audience.
3. Click ***Save & Close*** to apply all three steps (Conditions, Triggers, and Advanced Rules) to the popup.
   
   ![popup31](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup31.png?width=670&height=366&name=popup31.png)

**Note:** Rules combine with ***AND*** logic. If you set *Show on devices* to *Desktop* and *Show on browsers* to *Chrome*, the popup will only appear to buyers using Chrome on Desktop. Stack rules carefully, too many can narrow your audience down to zero.

#### Step 4: Target by WizShop Buyer Data (WizShop Advanced Rules)

In addition to Elementor's native rules, WizShop provides a second set of condition types based on your actual buyer data, customer segments, price lists, login status, cart contents, and more. Use these to target popups to specific wholesale audiences without any manual workarounds.

##### Adding a WizShop Rule Group

1. In the ***Advanced Rules*** panel, scroll past the nine Elementor rules to find the ***WizCommerce B2B Conditions*** section.
   
   ![Screenshot 2026-06-02 at 7.35.43 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-06-02%20at%207.35.43%20PM.png?width=670&height=340&name=Screenshot%202026-06-02%20at%207.35.43%20PM.png)
2. Click ***Add Group*** .
   
   ![Screenshot 2026-06-02 at 7.40.09 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-06-02%20at%207.40.09%20PM.png?width=670&height=340&name=Screenshot%202026-06-02%20at%207.40.09%20PM.png)
3. Enable a condition by toggling it on.
   
   ![Screenshot 2026-06-02 at 7.41.57 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-06-02%20at%207.41.57%20PM.png?width=670&height=339&name=Screenshot%202026-06-02%20at%207.41.57%20PM.png)
4. A rule group row appears. Click the ***Condition*** dropdown to select one of the ten WizShop condition types (listed below).
   
   ![Screenshot 2026-06-02 at 7.46.09 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-06-02%20at%207.46.09%20PM.png?width=670&height=341&name=Screenshot%202026-06-02%20at%207.46.09%20PM.png)
5. Set the ***Operator*** and ***Value*** for the condition from the dropdown.
6. To add another condition inside the same group, click ***Add Condition*** within the group row. Conditions inside a group are joined by ***AND*** logic, all must be true.
   
   ![Screenshot 2026-06-02 at 7.53.46 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-06-02%20at%207.53.46%20PM.png?width=670&height=341&name=Screenshot%202026-06-02%20at%207.53.46%20PM.png)
7. To add a second group, click ***Add*  *Group*** again. Groups are joined by ***OR*** logic, the popup shows if any one group's conditions are fully met.
   
   ![Screenshot 2026-06-02 at 7.55.28 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-06-02%20at%207.55.28%20PM.png?width=670&height=338&name=Screenshot%202026-06-02%20at%207.55.28%20PM.png)
   
   ![Screenshot 2026-06-02 at 7.58.37 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-06-02%20at%207.58.37%20PM.png?width=670&height=338&name=Screenshot%202026-06-02%20at%207.58.37%20PM.png)

**Note:** You can create up to 5 rule groups, each with up to 5 conditions. The more groups you add, the broader the audience. The more conditions within a group, the narrower it becomes.

**The 10 WizShop Condition Types**

| Condition | Operators | What It Targets |
| --- | --- | --- |
| Customer Segment | Is / Is Not | Buyers assigned to a specific segment (e.g., *Gold*, *Silver*, *Platinum*) |
| Price List | Is / Is Not | Buyers on a specific price list (e.g., *Dealer*, *Retail*, *Wholesale*) |
| Discount Group | Is / Is Not / Has Any | Buyers assigned to a specific discount group |
| Customer | Is / Is Not | A specific named customer account |
| WizShop User Role | Is / Is Not | Buyers by their role (e.g., *Buyer*, *Approver*, *Admin*) |
| Product / Product ID | Is / Is Not / In Category | Pages showing a specific product or product category |
| Cart Items | Greater Than / Less Than / Equals | Number of items currently in the buyer's cart |
| Cart Subtotal | Greater Than / Less Than / Equals | Current cart value before tax and shipping |
| Page Type | Is / Is Not | Page category (e.g., *Shop*, *Product*, *Cart*, *Checkout*, *Account*, *Custom*) |
| Login Status | Is Logged In / Is Guest | Whether the buyer is logged in or browsing as a guest |

**Note:**

- Cart Items and Cart Subtotal conditions re-evaluate in real time as buyers add or remove products, no page reload is needed. If you set a cart subtotal threshold, the popup will fire the moment that value is reached during the buyer's session.
- Guest users only match the **Login Status = Is Guest** condition. All other WizShop conditions, Customer Segment, Price List, Discount Group, Customer, and WizShop User Role,  return false for guests because there is no buyer record to evaluate. If your popup uses any of those conditions, it will not appear to guests regardless of other settings.
- If a buyer belongs to multiple segments, the **Customer Segment** condition uses any-match logic, if any one of their assigned segments matches your rule, the condition passes. A buyer assigned to both *Gold* and *Platinum* will qualify for a rule targeting either segment.

When all rule groups are configured, click ***Save & Close*** to apply all four steps, *Conditions, Triggers, Elementor Advanced Rules, and WizShop Rules*, to the popup. 

![Screenshot 2026-06-02 at 8.02.54 PM](https://knowledge.wizcommerce.com/hs-fs/hubfs/Screenshot%202026-06-02%20at%208.02.54%20PM.png?width=670&height=342&name=Screenshot%202026-06-02%20at%208.02.54%20PM.png)

---

### E. Publish the Popup

1. When you are ready, click ***Publish*** in the top right of the Elementor editor. 
   
   ![PUBLISH](https://knowledge.wizcommerce.com/hs-fs/hubfs/PUBLISH.png?width=670&height=366&name=PUBLISH.png)
2. The popup goes live immediately on your storefront.
3. To save without publishing, open the Publish dropdown and click***Save Draft***. Drafts appear in your Popups list with a *Draft* label and can be edited and published later.

---

### F. Manage an Existing Popup

Once a popup is live, you can update or remove it from the Popups list.

1. Go to ***Popups***.
   
   ![popups](https://knowledge.wizcommerce.com/hs-fs/hubfs/popups.png?width=670&height=364&name=popups.png)
2. Hover over the popup's title to see the action links.
   
   ![popup32](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup32.png?width=670&height=75&name=popup32.png)
3. Use: 
     - *Edit:* Opens the WordPress edit screen for the popup. Use this to rename the popup, save it as a draft, or move it to Trash. To change the popup's actual content, click *Edit* with Elementor from this screen.
       
       ![popup33](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup33.png?width=670&height=367&name=popup33.png)

- - *Quick Edit:* Opens an inline panel directly in the Popups list, letting you update basic details without opening any editor.Common edits from Quick Edit:
      
      ![popup34](https://knowledge.wizcommerce.com/hs-fs/hubfs/popup34.png?width=670&height=364&name=popup34.png)  
          - Title: Rename the popup
          - Status: Switch between Draft and Published without opening Elementor
          - Date: Change the publish date and time
          - Author: Reassign the popup to another team member
          - Click Update to save, or Cancel to discard. Other fields on this panel, Slug, Password, Categories, Template are WordPress defaults and are not typically used for popups.
    - *Preview* : To see the popup in a new tab
    - *Trash:* To move the popup to Trash. Trashed popups stop showing on your storefront and can be restored from the Trash filter.
    - *Export Template:* To download the popup template for reuse on another site
    - Edit with Elementor: To open the popup in elementor and update its content, conditions, or rules

---

#### FAQs

1\. Can I show a popup to only some buyers?

A. Yes. Use **Advanced Rules** in the publish settings to control who sees the popup. Elementor's native rules let you target by device, browser, session count, and traffic source. WizShop's rules let you target by customer segment, price list, discount group, login status, cart value, and more. Stack both sets of rules together for precise audience control, but remember Elementor rules combine with AND logic, and WizShop rule groups combine with OR logic.

2\. My popup is not appearing on my storefront. What should I check?

A. Work through these in order. First, confirm the popup status is Published in the Popups list. Then open the popup in Elementor and check each layer: verify your Conditions include the current page, confirm at least one Trigger is turned on, and check that your Advanced Rules have not narrowed the audience too far. If you are using WizShop rules, confirm the buyer is logged in, guest users only match the Login Status = Is Guest condition, and all other WizShop conditions return false for guests. Finally, confirm Elementor Pro 3.x or higher is active, without it, popup conditions are disabled entirely.

3\. Can I save a popup without publishing it?

A. Yes. In the Elementor editor, open the Publish dropdown and click ***Save Draft***. The popup appears in your Popups list with a **Draft** label and stays hidden from your storefront. You can edit and publish it later when you are ready.

4\. Can I use OR logic to show a popup to Gold customers or Platinum customers?

A. Yes, but not with Elementor's native Advanced Rules, those combine with *AND* logic only. Use **WizShop Rule Groups** instead. Add one rule group for Customer Segment = Gold and a second group for Customer Segment = Platinum. Groups are joined by *OR* logic, so the popup will show to buyers who match either group.

---

**Still need help?** Reach out to our [*support team*](https://mail.google.com/mail/?view=cm&fs=1&to=help@wizcommerce.com) *at help@wizcommerce.com.* 

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