If you no longer want to continue on your current WizStudio plan, you can cancel it directly from the WizStudio platform; no need to contact support.
» To Cancel Subscription
- Go to the Billing section of the WizStudio platform.
- In Overview, find your current plan.
- Click the three-dot menu (⋮) on the far right of the plan row.
- Click Cancel.
If you have questions about your specific plan or need help with the cancellation itself, contact our support team at help@wizcommerce.com.
» Good to Know
- After cancelling, you continue to have access for the rest of your current paid cycle.
- Any unused credits expire at the end of that billing period.
» Do I need to cancel my free trial before billing starts?
No. There’s no need to cancel your free trial, because billing doesn’t start automatically when it ends. You don’t need a credit card to start a trial, and we don’t collect any card details during it, so there’s nothing to charge.
When your trial ends, it simply stops. If you’d like to keep using WizStudio, choose a plan from the Billing section and add your payment details at that time.
Still need help? Reach out to our support team at help@wizcommerce.com