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Why does my product import show a ‘float and str’ error?

This error usually means that one or more cells in a number value column, such as Sale_Price or Base_Price, contain a blank space. The cell looks empty in your spreadsheet, but the import reads the space as a value, and the import can’t complete.


» How to fix it

  1. Open your import file.
  2. Select the column named in your error check, for example Sale_Price. If you are not sure which column it is, check all the price and quantity columns.
  3. Use Find and Replace to replace a single space with nothing:
    • In the Find field, type one space.
    • Leave the Replace field empty.
    • Click Replace All.
  4. Save the file and import it again.

» Columns to check

The error can come from any column that should contain a number, such as:

  • Sale_Price and Base_Price
  • MOQ, IOQ, and Max qty
  • The Dealer_ versions of these columns

Still need help? Reach out to our support team at help@wizcommerce.com