Create & Configure Cart Discount

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Cart discounts activate when an order hits a set value, useful for volume incentives, seasonal promotions, or pushing buyers toward a higher spend, with the option to run a single fixed discount or stack multiple tiers that reward buyers the more they spend.

This article covers how to create and configure a cart discount, set customer and product eligibility, choose between fixed and tiered discount structures, and manage discount periods and usage limits.

To Get There:  Discount Engine > Cart Discount 

Table of Content

Before You Begin

• Ensure you  have Admin access to WizOrder.
• If you plan to use customer or product segments, make sure these are already created before setting up the discount.
• Decide whether you want a fixed discount or a tiered structure before you begin.

A. Set Up Cart Discount

To set up car discount:

1. Log in to your WizOrder web portal and go to Discount Engine in the navigation bar.
   
   
2. Click Create Discount and select Cart Discount from the pop-up window.
   
   
3. Fill in the Basic Details:
   • Name: Enter a name for the discount
   • Description: Add a description
   • Channels: Select which channels the discount should appear on — WizOrder, WizShop, or both
4. Set the Type to either Automatic or Promotion Code. 
   
   
5. Under the Eligibility section, define who the discount applies to and which products it covers: 
   
   
   
   Customer Eligibility — Select which customers can use this discount:
   • All Customers: The discount applies to every customer in your account
   • Select Customer Segments: Restrict the discount to specific customer groups. Select this option to choose the segments you want to include.
   Product Eligibility — Select which products the discount applies to:
   • All Products: The discount applies to every product in your catalog
   • Select Product Segments: Restrict the discount to specific product groups. Select this option to choose the segments you want to include.
6. Choose the discount structure:
   • Fixed Discount: A single discount is applied when the cart threshold is met. Choose Percentage or Dollar Amount.
   • Tier Discount: Multiple discount tiers based on different cart value ranges. For example:
     • $0 – $1,000 cart value → 10% discount
     • $1,000 – $2,000 cart value → 30% discount
   You can add any number of tiers. 
   
   
7. Set the Discount Period — the campaign's start and end dates.
   
   
8. Set the Campaign Limit — the maximum number of times a single customer can redeem the discount.
9. Click Publish.

The cart discount appears in the Discount view table once published.

B. Edit Cart Discount

To edit cart discount:

1. Go to Discount Engine → Discounts
   
   
2. Select  the Discount (name) you want to edit.
   
   
3. Click Edit.
   
   
4. Make the required changes and click Save.
   
   

C. Stop Cart Discount

To cart cart discount:

1. Select the discount (Discount Name) you want to stop.
   
   
2. Go to three-dot menu and click Stop.
   
   

FAQs

1. What is the difference between a Fixed Discount and a Tier Discount?

A. A Fixed Discount applies a single discount rate when the cart value meets a set threshold — for example, 10% off all orders over $500. A Tier Discount applies different rates based on the cart value range, for example, 10% off at $500, 20% off at $1,000, and 30% off at $2,000. Use tiers to reward buyers the more they spend.

2. Can I restrict a cart discount to specific customers or products?

A. Yes. Use the Eligibility section when setting up the discount. Select Customer Segments to limit the discount to specific customer groups, and Product Segments to limit it to specific product groups.