How do I reset my WizOrder password?

You use one WizOrder login, your email address and password, whether you have access to one company or to several companies (multi-tenant). If you have multiple company accounts, the same password works for all of them, and resetting it works the same way.

» How to reset your password

1. On the WizOrder login page, click Forget Password?
2. Enter the email address linked to your account.
3. Open the password reset email and click the link.
4. Enter a new password, confirm it, and save.

» How password reset works for multi-tenant users 

All your company accounts are linked to the same email address, so they share one password. When you reset your password, the new password works for every company you have access to. You don't need to reset it separately for each one.

After logging in, use Switch Company to move between your companies.

→ See How do I switch between company accounts on WizCommerce?

» Didn't receive the reset email?

If you don't receive the password reset email, check the following:

1. Check your Spam or Junk folder: the reset email may have been filtered there.
2. Verify your email address: make sure you entered the correct email address registered with your WizCommerce account when requesting the reset.
3. Confirm your account is active: if your WizCommerce account is inactive, you won't receive a password reset email.

If you have completed these checks and still haven't received the email, contact our support team at help@wizcommerce.com for assistance.