Manage Categories and Collections

Categories and collections are the two ways products are grouped and displayed in WizCommerce. Categories follow a fixed hierarchy — organising products by type — while collections are flexible, theme-based groupings such as Best Sellers or New Arrivals. Both are created and managed via Manage → Import and Export, and products can be assigned individually or in bulk.

To Get There: Manage > Import and Export > Collection

Before You Begin

• Make sure you have Admin access before making any changes.
• A newly created category or collection will not appear on the Product Listing Page until at least one product has been assigned to it.
• If you are setting up categories or collections for the first time, review the Instructions tab in the exported sheet before making any edits.

A. Create a New Category or Collection

The workflow for adding a new category or collection is the same — we'll demonstrate using Collection.

1. Go to Manage → Import and Export.
2. Click on Collection, then click Export. 
   
   
3. Open the exported sheet and review the Instructions tab. It explains what each column means and is especially helpful if you are setting up categories or collections for the first time.
   
   
4. Go to the Data Sheet tab. Add a new row for each new collection and fill in the following columns:
   • Collection Name
   • Public Image URL
   • Hierarchy
   To delete a collection, type Delete in the Delete? column.
   
   
5. Save the completed sheet and upload it to apply your changes.
   
   

Once at least one product is assigned to the category or collection, it becomes available on the Product Listing Page in Sales Rep App (WizOrder) and the Online Storefront (WizShop).

Note: To create sub-categories, use the > symbol in the Category Name column — for example, Clay Vase > Ethnic creates a sub-category under Clay Vases, and Clay Vase > Ethnic > Indie adds a third level beneath that. Use the priority column to control the display order on the Product Listing Page — lower numbers appear first, and priority can be set independently at every level of the hierarchy.



This is how it reflects after setting up the categories as described above.

B. Assign Products to a Category or Collection

The process for assigning products to a category or collection is the same — both are managed from the Classification tab on the product management page. You can do this individually or in bulk via Import and Export.

Individually from Product Management

1. Go to Product Management.
2. Find the product using the SKU ID or Name filter.
3. Click on the product to open its details page.
   
   
4. Go to the Classification tab and click Edit. 
   
   
5. Click Add and select the collection you want to assign the product to. 
   
   
6. Under Collections, select or remove the relevant collection.
   
   
7. Click Save to confirm.
   
   

In Bulk via Import and Export

1. Go to Manage → Import and Export.
2. Click on Product, then click Export.
   
   
3. Under Export Fields, click Select Fields to Export. Tick Categories, Collections, or both — depending on what you need to update. 
   
   
4. Open the exported sheet. If this is your first time using Import and Export, read the Instructions tab before making any changes. 
   
   
5. In the Data Sheet tab, find the Collection column. Select the collection you want to assign to each product from the dropdown. To add a product to more than one collection, enter multiple collection names separated by a comma — for example, Spring Collection, New Arrivals. 
   
   
6. Save the completed sheet and upload it to apply your changes.

FAQs

1. Why isn't my new category or collection showing up on the Product Listing Page?

A. A newly created category or collection only appears on the Product Listing Page once at least one product has been assigned to it. Assign a product first and it will become visible.

2. Can a product belong to more than one collection?

A. Yes. When updating via Import and Export, enter multiple collection names in the Collection column separated by a comma — for example, Spring Collection, New Arrivals.

3. How do I control the order in which categories appear on the Product Listing Page?

A. Use the priority column in the Data Sheet. Lower numbers appear first. You can set priority independently at every level of the category hierarchy.

Not finding what you need? Browse the WizCommerce Help Center, reach out to your Customer Success Manager, or contact our Support Team.