Manage Categories and Collections
Categories are the permanent navigation structure of your product catalog, while collections are flexible merchandising groups for seasonal or promotional use. Both are now fully self-serve; create, edit, and organize them directly in WizOrder, configure exactly which fields show up on the creation form, manage SEO in one place, and control visibility per channel.
Platform: WizOrder & WizShop | Who is this for: Admins
To Get There: Product Tools > Manage Categories / Manage Collections (to create and manage)
Table of Contents
| Sections | Topics |
| A | Create and Manage a Category |
| B | Create and Manage a Collection |
| C | Import and Export |
| D | Delete a Category or Collection |
| E | FAqs |
Before You Begin
- Make sure you have Admin access before making any changes.
- A newly created category or collection will not appear on the Product Listing Page until at least one product has been assigned to it.
- If your account previously managed categories, collections, or SEO through Elementor/WordPress, that data has been migrated into this new admin-side module, you no longer need page-builder access to make changes.
A. Create and Manage a Category
Categories support a three-level hierarchy: L1 → L2 → L3.
» Basic Details
- Go to Product Tools → Category Management.

- Click Add Category.

- Fill in the Basic Details.

- To nest a category under a parent, select the parent from the Hierarchy field. Repeat to add a third level (L3).

- Set a priority value to control display order. Lower numbers appear first. Priority can be set independently at every level.

- Set Website Display Setting.

» SEO Details
Note: SEO fields are only applicable if you have an online storefront (WizShop). If you don't use WizShop, you can skip the SEO section. Just fill in the Basic Details and click Create to create your category.
- Go to the SEO section.

- Fill in meta title, meta description, keywords, search keywords, and any redirects you need.

- Click Create.

Once at least one product is assigned to the category, it becomes visible on the Product Listing Page in the Sales Rep App (WizOrder) and the Online Storefront (WizShop).
- To edit or reorder an existing Category, open it from the Manage Categories list, make your changes, and save.

- Click on three dot menu to View Category on WizOrder or Delete Category.

B. Create and Manage a Collection
Collections are single-layer. They don't support the L1/L2/L3 nesting used by categories.
» Basic Details
- Go to Product Tools → Collection Management.

- Click Add Collection.

- Fill in the Basic Details.

- Set a priority value to control display order. Lower numbers appear first. Priority can be set independently at every level.

- Set Website Display Setting.

» SEO Details
Note: SEO fields are only applicable if you have an online storefront (WizShop). If you don't use WizShop, you can skip the SEO section. Just fill in the Basic Details and click Create to create your collection.
- Go to the SEO section.

- Fill in meta title, meta description, keywords, search keywords, and any redirects you need.

- Click Create.

As with categories, a collection appears on the Product Listing Page only after at least one product has been assigned to it.
- To edit or reorder an existing Collection, open it from the Manage Collection list, make your changes, and save.

- Click on three dot menu to View Collection on WizOrder or Delete Collection.

C. Import and Export
Use Import and Export when you need to make bulk changes across multiple categories, collections, or their SEO data at once. For step-by-step instructions,
» Refer to Manage Categories & Collections via Import Export.
Note: Import/Export is faster than the native UI when updating a large number of categories or collections at once, but for one-off changes, use Category or Collection Management
D. Delete a Category or Collection
- Open the Category or Collection from Category Management / Collection Management.

- Click Delete Category / Delete Collection.

- If the category has sub-categories or products assigned to it, you will see a prompt to reassign affected products before the deletion is confirmed.

- Click Yes, Delete.

FAQs
1. Why isn't my new category or collection showing up on the Product Listing Page?
A. A newly created category or collection only appears on the Product Listing Page once at least one product has been assigned to it. Assign a product first and it will become visible.
2. Can a product belong to more than one collection?
A. Yes. You can assign multiple collections to a product from the Classification tab on the product page, or via Import and Export by entering multiple collection names separated by a comma. For example, Spring Collection, New Arrivals.
3. How do I control the order in which categories appear on the Product Listing Page?
A. Use the priority field when creating or editing a category (or the priority column in Import/Export). Lower numbers appear first, and priority can be set independently at every level of the hierarchy.
4. I set up a category, but it's not showing on one of my channels. Why?
A. Check that its parent category is visible on that channel. A child category is hidden on any channel where its parent is hidden, even if the child itself is marked visible.
5. Do I still need Elementor or WordPress to manage categories, collections, or SEO?
A. No. Category, collection, and SEO management, including redirects, are now handled natively in WizOrder. If you notice a redirect that isn't working after the migration, recreate it in the SEO section of the category or collection form.
6. Where do I configure what fields appear on the category/collection creation form?
A. Go to Org Settings → Form Builder. This also controls which columns are available when you use Import/Export.
Still need help? Reach out to our support team at help@wizcommerce.com.