FAQs: Asset Library (Assets)

Quick answers to common questions about building, uploading to, and reusing products from the Asset Library.

1. Do I need to buy or enable the Asset Library?

A. No. It is available by default for all users on every plan.

2. What happens if I upload a SKU ID that already exists?

A. The existing product is updated with the new details instead of a duplicate being created. The library is unique on SKU ID.

3. How many images can I store per product?

A. One primary image plus up to 10 additional images, such as side or back angles, which help the AI generate more accurate results.

4. How do I stop test uploads from cluttering my library?

A. Leave the save option unchecked while creating an image. Only products you choose to save are added to the Assets tab.

5. My Excel upload failed. What should I check?

A. Confirm all required columns are present and correctly mapped, image URLs are valid, and each SKU ID is unique.

» Related Articles →

• What is Asset Library (Assets)?
• Build Asset Library with Bulk Upload
• Save Products to Asset Library
• Use Products from Asset Library